We’re very honest with people that this might not be your job for life, but while you’re here, make it count. If you want to be underproductive, you are only harming yourself. If no one is gutted you’re going, you’ve wasted your time. We say to all of our new starters, if you stay for six months or six years, it’s totally up to you, but you have to succeed in what you’re doing, and you have to progress and when you leave, people have to be gutted. That attitude must breed a fantastic atmosphere. We committed to ourselves that we would only ever start from a position of trust, and that if people go into a job, it’s to succeed, not to fail. Anything we can do to minimise that and make this feel more collaborative is a good thing. I think there’s always that feeling in an agency that you don’t want to be leaving your team at 3pm on a Tuesday to go to the dentist because you feel that everyone is going to give you the sly eye and give you a bad rep. I can only talk about my own productivity, but I think when there aren’t regular interruptions, you tend to get more done.īut that does give you the flexibility to say, I’m going to take the dog for a walk, or I’m going to pick the kids up from school, or I’m going to get a dentist appointment that afternoon. Invariably what happens is people work more intensely in certain parts of that Wednesday. So you aren’t super strict about people clocking 8-10 hours work on a Wednesday? The work from home Wednesdays is absolutely about working from home but it is also about giving flexibility to people, so we try and encourage that they use that day for house admin as well, so if they need to go to the doctor, try and do it on a Wednesday as everyone is working from home. In terms of ‘perks’ we also offer Babylon Healthcare and work from home Wednesday. When you start an agency, you’re not necessarily able to give the benefits you might expect in a larger agency, like private healthcare, so you do end up thinking where are the ways that we could win out, and breakfast and lunch is one of those benefits that people really appreciate. Am I right that you provide breakfast and lunch every day for your team? These two have managed to create an agency which is simultaneously the most eccentric and non-conformist I have ever met, whilst also being the most mature and respectful.Ī truly progressive agency when it comes to both work and play.
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